cx77 Privacy Policy

1. Introduction

This Privacy Policy explains how cx77 ("the Platform", "we", "us") collects, uses, stores and protects the personal information of players who register and use the cx77 gaming platform, including the website at cx77.fun and the cx77 mobile app.

By creating a cx77 account or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use the platform.

This policy applies to all personal data collected by cx77 from players in Pakistan, regardless of the device or method used to access the platform. It should be read alongside our Terms and Conditions.

2. Data We Collect

cx77 collects personal data in the following categories:

Registration Data

When you create a cx77 account, we collect the information you provide during sign-up. This typically includes your full name, date of birth, email address, mobile phone number and the country you are registering from.

Identity Verification Data (KYC)

To comply with anti-money laundering requirements and to protect the integrity of the platform, cx77 may request identity documents at various points. This can include a government-issued photo ID such as a CNIC or passport, and in some cases proof of address or ownership of a payment account. This data is handled with the highest level of care and is not used for any purpose beyond verification and compliance.

Transaction Data

Every deposit and withdrawal you make on cx77 generates a transaction record. This includes the amount in PKR, the payment method used (JazzCash, Easypaisa, Raast, bank transfer, card or mobile wallet), the date and time, and the transaction reference number.

Gaming Activity Data

cx77 records your gaming activity on the platform, including games played, bets placed, game session durations and outcomes. This data is used to deliver the gaming experience, resolve disputes, and to support responsible gaming monitoring.

Device and Technical Data

When you access cx77, we automatically collect certain technical information about your device and connection. This includes your IP address, browser type and version, device type, operating system, screen resolution and the pages you visit within the platform. This data helps us optimise performance and detect fraudulent activity.

Communication Data

If you contact cx77 support by email, live chat or any other channel, we retain a record of that communication along with the contact details you used. This is to provide continuity of support and for staff training and quality purposes.

Preference and Marketing Data

If you opt in to receive promotions and updates from cx77, we record that preference and use it to send you relevant communications — such as details of upcoming PSL-tied promotions, bonus reload windows, or new game announcements. You can update your communication preferences at any time from within your account.

3. How We Use Your Data

cx77 uses the personal data it collects for the following purposes:

• To create and manage your cx77 account and verify your identity.
• To process PKR deposits and withdrawals through your chosen payment method.
• To deliver the gaming experience — including Casino, Live Casino, Bingo and all promotional offers.
• To detect and prevent fraud, money laundering, bot activity and any other prohibited behaviour.
• To monitor gaming patterns and support responsible gaming interventions where appropriate.
• To respond to support queries and complaints.
• To send you account-related notifications such as deposit confirmations, withdrawal updates and security alerts.
• To send promotional communications, but only where you have opted in to receive them.
• To analyse platform usage and improve the overall player experience.
• To comply with applicable legal and compliance obligations.

cx77 does not use your personal data for automated decision-making that has a significant legal or similarly significant effect on you without providing you the opportunity to request human review.

4. Legal Basis for Processing

cx77 processes your personal data on the following legal grounds:

• Contractual necessity — Processing your registration data, transaction data and gaming activity is necessary to provide the service you have signed up for.
• Legitimate interests — Fraud prevention, security monitoring and platform analytics are processed on the basis of cx77's legitimate business interests, provided these do not override your rights.
• Legal obligation — Identity verification (KYC) and transaction monitoring are processed to comply with anti-money laundering and other applicable requirements.
• Consent — Marketing communications and non-essential cookies are processed only where you have given clear consent. You may withdraw consent at any time.

5. Data Sharing

cx77 does not sell, rent or trade your personal data to third parties for marketing or commercial purposes. We may share your data with the following categories of trusted third parties, but only to the extent necessary:

All third-party service providers are required to handle your data securely and in accordance with applicable data protection standards. They are not permitted to use your data for their own purposes beyond the service they are providing to cx77.

cx77 may also disclose personal data where required to do so by law, court order or applicable regulatory requirement — for example, in connection with an anti-money laundering investigation.

6. Payment Data

cx77 processes all transactions in PKR. When you make a deposit or withdrawal using JazzCash, Easypaisa, Raast, bank transfer, a debit or credit card, or a mobile wallet, the transaction is handled through secured payment processing infrastructure.

cx77 does not store full card numbers or full mobile wallet credentials on its own servers. Payment data is tokenised or handled directly by the relevant payment processor under their own security standards.

7. Cookies and Tracking Technologies

cx77 uses cookies and similar technologies on its website and app. A cookie is a small text file placed on your device when you visit the platform. The following types of cookies are used by cx77:

• Essential Cookies — These are necessary for the platform to function. They manage your login session, maintain security tokens and enable core features. These cookies cannot be disabled without breaking the platform experience.
• Performance Cookies — These help cx77 understand how players interact with the platform — for example, which pages are visited most frequently or where errors occur. The data is aggregated and anonymous.
• Functional Cookies — These remember your preferences, such as your preferred language setting or currency display, to personalise your experience on return visits.

cx77 does not use advertising or tracking cookies to build profiles for third-party advertisers. You can manage cookie preferences through your browser settings, but please note that disabling essential cookies may affect platform functionality.

8. Data Retention

cx77 retains your personal data for as long as your account is active and for a defined period after account closure, as required to meet legal, compliance and dispute resolution obligations.

• Account data — Retained for the duration of your account and for up to five years after closure, depending on applicable retention requirements.
• Transaction records — Retained for a minimum of five years in line with financial record-keeping obligations.
• KYC documents — Retained for the period required by applicable anti-money laundering rules from the date of last transaction.
• Support communications — Retained for up to three years from the date of the interaction.
• Marketing preferences — Retained until you withdraw consent or close your account, whichever is earlier.

When data is no longer required, cx77 securely deletes or anonymises it in accordance with its internal data management procedures.

9. Your Rights

As a cx77 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us using the details in Section 13.

• Right of Access — You can request a copy of the personal data cx77 holds about you at any time.
• Right to Rectification — If any of the personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to Erasure — In certain circumstances you may request that cx77 delete your personal data. This right is subject to overriding legal and compliance obligations — for example, we are required to retain transaction records for a minimum period regardless of an erasure request.
• Right to Restrict Processing — You can ask cx77 to limit how it uses your data in certain circumstances, such as while a dispute is being resolved.
• Right to Data Portability — Where processing is based on your consent or a contract, you can request that cx77 provide your data in a structured, commonly used and machine-readable format.
• Right to Withdraw Consent — Where cx77 processes your data on the basis of consent — such as for marketing communications — you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

cx77 will respond to data rights requests within a reasonable timeframe, and in any event within 30 days of receipt. We may need to verify your identity before processing a request.

10. Security Measures

cx77 takes the security of your personal data seriously. The platform employs a combination of technical and organisational measures designed to protect data against unauthorised access, disclosure, alteration or loss. These include:

• Encryption of data in transit using TLS (Transport Layer Security).
• Encryption of sensitive data at rest within our storage systems.
• Strict access controls — cx77 staff can only access player data on a need-to-know basis.
• Regular internal security reviews and vulnerability assessments.
• Secure session management with automatic session timeouts after periods of inactivity.

While cx77 takes every reasonable precaution, no online platform can guarantee absolute security. Players are encouraged to use a strong, unique password for their cx77 account and to avoid logging in from shared or public devices. If you suspect your account has been compromised, contact support immediately.

11. Minors

cx77 is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 18. If we discover that a minor has registered an account, that account will be immediately closed and any associated data will be deleted, subject to any overriding legal obligations.

If you believe a minor has gained access to a cx77 account, please contact our support team immediately so we can investigate and take appropriate action.

12. Changes to This Policy

cx77 reserves the right to update this Privacy Policy at any time. When material changes are made, we will post a notice on the platform and update the "Last Updated" date at the top of this page. Continued use of cx77 after changes have been published constitutes your acknowledgement of the updated policy.

We recommend reviewing this page periodically, particularly if you are sharing sensitive data with cx77 such as KYC documents or payment account details.

13. Contact Us

If you have any questions about this Privacy Policy, want to exercise a data rights request, or have a concern about how cx77 handles your personal data, please get in touch with our support team:

You can also reach us via the live chat feature within your cx77 account. Our support team is available 24/7 and will direct your query to the appropriate team if needed.